Guide

Mastering disaster recovery 

A SaaS DR maturity framework to move from reactive to managed  


DR Maturity Framework-Tablet visual

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A new framework to assess disaster recovery maturity for SaaS applications 


As organizations increasingly rely on SaaS platforms to run core business operations, disaster recovery (DR) planning faces a new set of challenges. Unlike on-premises systems, SaaS applications are decentralized and vendor-controlled and often perceived — mistakenly — as being fully protected by native protection tools.

The reality?

SaaS vendors rarely offer the capabilities needed to ensure your data can be recovered quickly, accurately, and in compliance with regulatory requirements. The result is a dangerous blind spot that leaves even digitally advanced organizations at risk. 


Guest speaker:

Brent Ellis, Senior Analyst, Forrester 
Brent leads Forrester’s technology resilience, backup, storage, and mainframe modernization research. Brent helps technology leaders become adaptive, creative, and resilient with modern yet pragmatic approaches.

Why this framework? 

While there are many established maturity models for disaster recovery (DR) and business continuity management (BCM), none address the unique complexities of SaaS. The Keepit SaaS DR maturity framework changes that — offering a vendor- and application-neutral way to: 

  • Understand how mature your SaaS DR processes are today 
  • Identify specific strengths and opportunities for improvement 
  • Build a clear, actionable path toward greater resilience 

The framework introduces five distinct stages of maturity — from reactive to managed — each with typical characteristics and common phrases so you can quickly orient yourself and determine which stage of maturity your organization is currently in. With strategic recommendations per stage, you’ll be equipped with the insight and guidance to advance to the next level of readiness.